Frequently Asked Questions
Everything you need to know about shopping with NYPL.
How do your literary-themed apparel sizes run?
Our apparel generally follows a standard unisex fit. We recommend checking the specific size guide located on each product page to ensure the perfect fit for our t-shirts, hoodies, and totes.
What is your return policy for fashion items?
We accept returns on unworn, unwashed clothing and accessories within 30 days of purchase. Items must have original tags attached and be accompanied by the receipt or packing slip.
Do you ship internationally?
Yes, we ship our literary fashion and gifts worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
Are your products ethically sourced?
The New York Public Library Shop is committed to quality and integrity. We work with vendors who prioritize ethical manufacturing processes and sustainable materials whenever possible.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
Does my purchase support the Library?
Yes! 100% of the profits from your purchase go directly to supporting The New York Public Library’s collections, programs, and services for the public.